Frequently Asked Questions




    Care instructions

    • Our accessories are not waterproof, especially brocade parts. Please remove them before getting into the shower, hot tub, swimming pool etc.
    • Keep each piece separately or in its original package so that they won’t be tangled up together.
    • With long brocade (Tua rua), please comb them slightly before wearing it.

    Gift wrapping and packaging

    • theMay accessories will arrive well-wrapped in a environmental friendly paper box, ready for you to give away or to unwrap it yourself.
    • If you want theMay to add a little note on the packaging, please let us know and we will gladly do so without any additional charge.

      • Customer request are welcome, all for your confidence

        • Are you in need of a unique piece for special occasions? Have you seen a design that catches your eyes and love to have something similar? Or you simply want to change the color of the brocade?
        • We would love to hear your ideas on the perfect design for you and help turn them into reality. All what you need can be achieved at an affordable price. Message us to know more!

        Business days

        • Our business days refer to the weekdays (between Monday to Friday) and do not include public holidays and weekends.
        • Please therefore do not count Saturdays, Sundays, national holidays when calculating your shipping time.

        Wholesale availability

        • We do bulk and wholesale orders!
        • We would love to give you discount price, please let us know what and how many you are looking for.